Last Train Home · Privacy

Your journey, your data.

How Pluto Night Labs Ltd handles information relating to Last Train Home: Rail Puzzle.

Who we are

Pluto Night Labs Ltd (company number 17485329) is registered in England and Wales at 128 City Road, London EC1V 2NX, United Kingdom. We are responsible for personal information we handle when responding to enquiries about the game. For support or privacy questions, contact hello@plutonightlabs.com.

Progress stored on your device

The game stores your selected and completed levels, track layouts, best results and sound preference on your device so you can resume play. The game has no Pluto Night Labs account and does not send these saved records to our servers or use them for advertising or tracking. You can change the sound setting in the game. There is no dedicated in-game delete-progress control. Removing the app normally removes its local data, although device backups may retain copies. Restoring a purchase does not automatically restore local game progress.

Full Game Ticket purchases

Apple processes the optional Full Game Ticket purchase. The game uses StoreKit to check a verified entitlement and unlock Levels 6–15, including when restoring a purchase. We do not receive your payment-card details or transmit saved track layouts to Pluto Night Labs as part of this check. Apple's handling of account and purchase information is described in Apple's privacy policy.

We review aggregate App Store sales and analytics dashboards where available. We may also examine individual crash reports that Apple makes available through its developer tools when necessary to investigate faults and improve the game's stability. These reports can contain technical details such as the app version, device and operating-system information, and diagnostic identifiers. We do not use them for advertising, marketing or player profiling. We limit access to troubleshooting needs. Any individual crash report we download is deleted within 90 days after the related issue is resolved, unless a documented continuing investigation or legal hold justifies longer retention; we review any exception. This does not control Apple's own retention. Apple's own processing is described in Apple's privacy policy.

If you contact us

If you email us, we receive your email address and the information you include. We use this to respond to and manage your enquiry, including reasonable follow-up. Please do not send payment-card details or sensitive information.

For ordinary support correspondence, we rely on legitimate interests in responding to enquiries, maintaining a limited support record and handling follow-ups. We have assessed the purpose, necessity and balance of this processing. You can object by contacting us, and we will consider your request under applicable law.

We keep ordinary support correspondence for up to 12 months after the last relevant interaction, unless an active dispute or legal obligation requires longer. We review support correspondence manually each quarter, document deletions, and document and review any justified exception.

Cloudflare Email Routing forwards incoming mail for our domain to a personal Google Gmail account. Cloudflare handles routing information and Google stores delivered messages in Gmail. They may process support information outside the United Kingdom. See Cloudflare's privacy policy and Google's privacy policy for information about their handling.

Website visits

The game uses locally bundled content. If you visit our website, Cloudflare delivers the page and may process technical request information. Our website uses Cloudflare Web Analytics for information about visits and site performance. The separate Pluto Night Labs website privacy notice describes website processing and our optional newsletter. Playing the game does not subscribe you to the newsletter.

Your rights

For personal information we hold through support enquiries, you may ask us about access, correction, deletion, restriction and other rights that apply under UK data-protection law. You may object to processing based on legitimate interests. Email hello@plutonightlabs.com. You may also complain to the Information Commissioner's Office. For personal information handled by Apple, please use Apple's account and privacy controls.

Changes to this notice

Effective from 13 November 2026. We will update this notice if the game's data handling changes.